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FTA & Member News

Blacksford

Rethinking RV Travel: Blacksford Sets the Gold Standard

By membershipcoordinator | January 8, 2025

Blacksford RV Rentals takes quality seriously.   This premium rental company focuses exclusively on providing top-tier experiences and customer support with their RVs based around bucket list locations and the surrounding national parks. For instance, near the Las Vegas location, families can visit Grand Canyon, Zion, Joshua Tree, Red Rock Canyon and Death Valley. That’s…

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Discover Peru

Discover Peru: Unforgettable Family Adventures

By membershipcoordinator | January 8, 2025

In a recent Lunch & Learn, Carla Acosta of Coltur took us on a journey through Peru’s vibrant culture, rich history, and breathtaking landscapes, highlighting family-friendly destinations like the Amazon rainforest and the iconic Machu Picchu. She shared expert tips on crafting customizable itineraries that cater to all ages, emphasizing the importance of stress-free family…

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Inbound Travel Trade

New Report Highlights Impact of Inbound Travel Trade

By membershipcoordinator | January 8, 2025

Inbound travel trade fuels $52.8 billion in U.S. travel spending. The U.S. National Travel and Tourism Office (NTTO) has released a groundbreaking report, The Contribution of U.S.-Based Inbound Travel Trade Operators on International Travel to the United States, underscoring the vital role of inbound travel trade in driving $52.8 billion in international traveler spending. The report reveals the…

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AI

The Ethical Use of AI in Group Travel

By membershipcoordinator | December 11, 2024

It seems everywhere you look, there’s talk of artificial intelligence (AI) and its effect on our personal and professional lives. Those in the travel industry may be wondering what it’s all about or even be nervous AI will replace their job. Thankfully, travelers still seek human connection and are appreciating travel advisors and tour operators…

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Social Media

Social Media Best Practices

By membershipcoordinator | December 11, 2024

Social media can be a powerful tool, but only if you know how to use it right. In a Lunch & Learn with Tamay Shannon, Social Media Strategist and Founder of W2S Marketing, we looked at how you can effectively use social media to boost family travel business. Shannon explored best practices for creating engaging content…

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parents' priorities

Parents’ Priorities Have Shifted 

By membershipcoordinator | December 11, 2024

Two years ago, our survey showed that the pandemic strongly affected family travel behavior. For example, active vacation types such as camping and visits to National Parks saw a surge in interest, which has since returned to pre-pandemic levels. And two years ago, 26% of respondents considered COVID-related concerns such as social distancing in their…

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Why Handling Mistakes Well Is a Key to Amazing Customer Service

By membershipcoordinator | November 27, 2024

Good customer service becomes noticeable for two reasons: 1. A company or brand can be known for amazing customer service and experience. Customers may notice the employees’ attitude, how easy they are to do business with and more. But sometimes they don’t, because it’s expected. However, over time, customers will notice that there are never…

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Winter Packing

Smarter and Lighter: Winter Packing Tips

By membershipcoordinator | November 27, 2024

We’ve all been there: trying to fit everything we think we need in a suitcase, on top of needing bulky (yet necessary) winter gear. Ditch the stress that comes along with traveling during the snowy season, with these pro tips. Embrace packing cubes. At first, they might seem pointless. But don’t pretend like you haven’t destroyed your…

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Universal Orlando Resort’s New Theme Park, Universal Epic Universe, to Officially Open on May 22, 2025

By membershipcoordinator | November 13, 2024

The countdown to Epic has officially begun! Universal Orlando Resort’s highly anticipated fourth theme park-Universal Epic Universe-will officially open on May 22, 2025, unlocking the portals to five astounding worlds that will bring to life extraordinary adventures that go beyond attendees’ wildest imaginations. Universal Epic Universe is the most ambitious theme park Universal Destinations and Experiences…

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Affordability Concerns Are Starting to Change Behaviors

By membershipcoordinator | November 13, 2024

Affordability is identified as the top challenge to family travel by 59% of parent respondents. In response, 50% of parents say they will avoid hotels and airlines that charge extra fees. 49% of parents say they will pay closer attention to cancellation and refund policies. 36% say they will choose more affordable accommodations than they…

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What’s Motivating Travelers in 2025?

By membershipcoordinator | November 13, 2024

As a new year quickly approaches, group travel professionals have their sights set on the future and what it takes to be successful in 2025. But what’s got travelers feeling excited to hit the road in 2025? Come along as we find out. Expedia Group’s Unpack ’25 examined what’s motivating travelers and where they will go next…

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Making the Most of the Multi-Generational Travel Trend

By membershipcoordinator | November 1, 2024

Multi-generational travel is undoubtedly a growing sector of the group travel market. According to the Family Travel Association (FTA) 2023 U.S. Family Travel Survey, over 50% of parents say they’re planning to travel with both their grandparents and children, indicating more family groups on the road. MULTI-GENERATIONAL TRAVEL’S POPULARITY Ken Shapiro, President of the Board for FTA, says…

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