Certified Family Supplier Request for Application
What is the application process?
- Travel Supplier requests application through online form.
- FTA Certification team emails supplier the application and invoice for certification within 1 business day of receipt of application request.
- Travel Supplier submits application fee to FTA.
- Once payment is received and processed by FTA Certification Staff, the Applicant will receive a confirmation email from the FTA Certification Staff and will include:
- Full FTA Family Friendly Travel Standards and Guidelines for the supplier type applying
- Application guide for FTA Family Friendly Travel Supplier Certification for the supplier type applying.
- Instructions on how to complete the application.
- A due date of when paperwork must all be submitted to the FTA Certification Staff.
- Unique link to Basecamp to upload documents.
- When all documents are uploaded, a notice will be sent to the FTA Certification Staff and staff will confirm all documents are uploaded.
- If complete, the FTA Certification Staff will send an email to the Applicant confirming their application package was received and is fully complete and will include next steps.
- If incomplete, the FTA Staff will send an email to the supplier informing them the application package is incomplete and will be returned to them with a list of what was missing.
- Once the application package is complete, the Third-party certifier will email the Applicant that they have received the application package from the FTA Certification Staff and will begin the review process.
- Invoice for remaining balance due is sent to the Applicant (if applicable).
- Certification interview with Third-party certifier is scheduled and completed.
- If certification interview is successful, the Applicant will receive a congratulatory letter stating they passed and they will receive their full certification.
- If certification interview is unsuccessful, the certifier will work with the FTA to build a certification checklist of any missing items or items that need to be re-done within 6 months.
- If the Applicant completes all missing items and sends them to the FTA for review by the Third Party certifier within the 6 months and all items are confirmed as complete, the Applicant will receive a congratulatory letter stating they passed and they will receive their full certification.
- After successful certification interview, applicant attends the required training.
- After completing the training, the Applicant receives the official certification, marketing materials and the FTA Family Friendly Travel Supplier Certification logo to use on their website.
